Refund & Cancellation Policy

Effective Date: 01-01-2025
Last Updated: 04-09-2025

At Anant Labs, we strive to provide you with the best experience possible. However, due to the nature of our digital products, SaaS services, and CRM subscriptions, our Refund & Cancellation Policy is as follows:

1. Subscription Cancellation

• You can cancel your CRM or SaaS subscription at any time from your account settings or by contacting our support team.

• Upon cancellation, your subscription will remain active until the end of the current billing cycle.

2. Refund Policy

Since our services are digital products, we do not offer refunds once a subscription or service has been purchased, except in the following cases:

• If you were wrongfully charged due to a billing error.

• If the same payment was charged multiple times.

For all approved refunds:

• The refund will be initiated within 5–7 business days.

• Refunds will be processed via the original payment method used through Razorpay.

3. Failed Transactions

• If your payment fails but the amount is deducted from your account, Razorpay automatically refunds it within 5–7 working days.

• If you don’t receive a refund within this period, contact Razorpay Support or our customer service.

4. Contact Us

For cancellations, billing disputes, or refund requests, contact us:

Ananta Labs
📧 Email: info@anantasecuritylab.com
📍 Address: 608, Shree Hari Empire, Raiya Road, Rajkot
📞 Phone: +91-7043999925